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FAQ's

FAQ's - KuandoBOX

Which headsets and telephones do KuandoBOX support?

Please check the table below. We also have a more detailed compatibility guide.

TypeDesk phonesMobile phonesSoftphones
Corded headsets Yes (all brands) No No
Wireless headests Yes (all brands) No No
Bluetooth headsets No No No
Can I connect both my handset and my headset to the KuandoBOX?

The KuandoBOX only allows you to connect either your headset or your handset.

Can I connect KuandoBOX to my mobile phone?

No, sorry.

Can I use Bluetooth?

No, sorry. KuandoBOX supports corded and wireless headsets with a base, but not Bluetooth.

My KuandoBOX makes my presence status change once in a while when I don’t use my deskphone

Adjust sensitivity

What are the system requirements?
  • Windows XP SP3, Windows Vista, Windows 7 or Windows 8
  • Microsoft Lync 2010/2013 or Skype for Business
  • .NET 3.5 framework
Is KuandoBOX compatible with Mac?

No, Busylight is not compatible with Mac.

Is KuandoBOX compatible with Skype for Business?

Yes, Busylight is compatible with Skype for Business, but not the free version of Skype (for consumers).

Will I receive updates for my software?

Yes. If you register your software, we will inform you of updates that you can download free of charge.

Can I have the software as .exe instead of .msi?

Yes, you can. Download .exe version of the current software here.

Download .exe version of the old software here.

What are the command lines for unattended installations?

.MSI file:

  • Command line for unattended install: Setup-Busylight.msi /quiet CMDLINE="SILENT=TRUE"
  • Command line for unattended uninstall: msiexec /i Setup-Busylight.msi CMDLINE="MODIFY=FALSE REMOVE=TRUE SILENT=TRUE" /quiet

.EXE file:

  • Command line for unattended install: Setup-Busylight.exe /s SILENT=TRUE
  • Command line for unattended uninstall: Setup-Busylight.exe /s MODIFY=FALSE REMOVE=TRUE SILENT=TRUE
  • Command line for unattended repair: Setup-Busylight.exe /s MODIFY=TRUE REMOVE=FALSE SILENT=TRUE
Will KuandoBOX work with Citrix or VMware?

Please see Troubleshooting.