Cases

Casestudies and reviews

Casestudies

ministryforeign dk logo

Busylight in global roll-out to 2,400 government officials

In 2013 Ministry of Foreign Affairs Denmark included Busylight in their global roll-out of Microsoft Lync to 2,400 users. The government department saw a need for Busylight’s combination of dedicated ringer and visual presence indication. “We include a Busylight to all employees who choose a headset with their Lync solution. First of all, because the ringing from our PC speakers is too low; and secondly, to ensure that everyone can see when a user is occupied on his or her headset,” says Jess Pilegaard, CIO at Ministry of Foreign Affairs Denmark. “Busylight has improved the user experience in Lync. And it has created awareness of the presence concept. Our employees are now more aware of colleagues’ availability as well as their own status in Lync,” concludes Jess Pilegaard.

“Busylight has improved
the user experience in Lync”

Jess Pilegaard, CIO at Ministry of Foreign Affairs Denmark

Profile

Customer name: Ministry of Foreign Affairs Denmark
Industry: Government
Location: Global offices

ministryforeign dk logo

How Cancer Council Queensland improved the Lync user experience

Cancer Council Queensland employs more than 250 staff and has its head office in Brisbane, Australia. In 2013 they deployed Microsoft Lync Voice in the organisation, and they quickly realised that they had an issue with the PC speakers. “The speakers were too quiet to use for call alert, so we needed a ringer for Lync to ensure our staff wouldn’t miss calls”, says Andrew Gordon, IT Service Delivery & Infrastructure Manager at Cancer Council Queensland. “We could have just gone out and bought external speakers, but we preferred the extra functionality that Kuando Busylight offers.” The combination of call alert (eight different ringtones) and presence displayed in the office made Busylight the most value-adding solution.

“We needed a ringer for Lync to ensure
our staff wouldn’t miss calls.”

Andrew Gordon, IT Manager at Cancer Council Queensland

Profile

Customer name: Cancer Council Queensland
Industry: Public health
Location: Brisbane, Australia

“Busylight has definitely improved the
Lync experience for our users.”

Andrew Gordon, IT Manager at Cancer Council Queensland

Results

As Busylight displays Lync presence, Cancer Council Queensland now has the added value of less interruptions, which is vital on their busy Helpline. “It’s great to have clearly visible Lync presence. We interrupt each other less when on a call, and it’s become easier to approach the right person at the right time”, says Andrew Gordon. Busylight’s flashing on incoming calls has also been a popular addition, as staff often walk around the open-plan offices and need to determine which Lync client is ringing. “Staff have readily adopted the Busylight solution, and it has definitely improved their user experience of Lync”, concludes Andrew Gordon.

Results at Cancer Council Queensland

– Improved Lync user experience
– Staff have clear call alert in Lync
– Less interruptions in the office

Buy on: www.busylight.com

ministryforeign dk logo

Busylight increases productivity at J. Lauritzen

J. Lauritzen, an international shipping company, replaced their desk phones with Microsoft Lync Server 2010 in early 2012. The main office has 200 employees working in open plan offices in groups of 8-10 people. J. Lauritzen wanted to make full use of the presence features of Lync. “We saw the potential of presence in Lync to improve the work environment and increase productivity. We wanted to make ‘presence’ a part of everybody’s mind-set. And it quickly became clear that we had to bring presence out into the physical world”, says Martin Morup, Head of IT at J. Lauritzen. J. Lauritzen decided that all staff should have a Busylight. The light mounted on each monitor now clearly shows whether a colleague is busy or available.

“It quickly became clear that we had to
bring presence out into the physical world.”

Martin Morup, Head of IT at J. Lauritzen

Profile

Customer name: J. Lauritzen
Industry: International shipping
Location: Copenhagen, Denmark
Busylight users: 200+

“Busylight has led to less interruptions
and an increase in productivity.”

Martin Morup, Head of IT at J. Lauritzen

Results

“Busylight is a success in our office. It has taught staff the value of presence. People are now much more aware of their own presence status as well as the status of colleagues,” says Martin Morup and continues: “Busylight has led to less interruptions and an increase in productivity. When people want to work uninterrupted, they can.” Staff at J. Lauritzen have also been happy with the silent call alert flashes of Busylight; either to see their own call or to know which call they are picking up. J. Lauritzen have recently deployed Busylight to their Singapore office as well. Busylight solved the task of unleashing the power of presence at J. Lauritzen. Now they are reaping the benefits.

Results at J. Lauritzen

– Increased productivity
– Putting presence on the agenda
– Less interruptions in the office

Buy it on www.busylight.com

ministryforeign dk logo

Ramboll is reducing interruptions with Busylight

Ramboll, the international engineering, design and consultancy company, implemented busylights in the IT department in 2010. The immediate effect was fewer interruptions and less noise. Lone Harding has tried a variety of solutions to avoid interruptions in her work as an employee of the Service Desk, but none of them really worked. She and her colleagues at Ramboll Service Desk have now got a Busylight on the computer screen that is tied to their desk phone or mobile phone, and lights up automatically when they talk on the phone. “It is definitely the best I’ve tried because it has the wanted effect. It’s easy to see when I’m busy.” She also points out that it is easier to stay concentrated if one of her colleagues still talks to her: “Now I can ignore them because I know they will eventually see the red light,” she says.

“It is definitely the best I’ve tried
because it has the wanted effect.”

Lone Harding, Service Desk employee at Ramboll

Profile

Customer name: Ramboll
Industry: Engineering, design and consultancy
Location: Copenhagen, Denmark
Product: Busylight Combi for desk phones

“If I have work that really needs to get
done, I turn on the blue light.”

Jette Jensen – Team leader at Ramboll

Results

Jette Jensen, team leader at Ramboll, sees the red light as an improvement to the psychological work environment: “When you can see people are on the phone, you avoid having conversations right next to them and you are more careful not to talk too loud. At the same time, people coming into the office with a question or to borrow equipment can quickly see who is available,” says Jette Jensen. In addition to the red light that turns on automatically during a phone conversation, the user can also turn on a blue light, which means they want peace and quiet to concentrate. “If I have work that really needs to get done, or there‘s something I have to immerse myself into, I turn on the blue light – but it doesn’t happen every day,” says Jette Jensen.

Results at Ramboll

– Increased productivity
– Improved psychological work environment
– Less noise in the office

More information: www.busylight.com

ministryforeign dk logo

Busylight makes municipality more productive

Many will surely recognize the problem with daily interruptions when you work in an open-plan office, which affect productivity and the quality of work. In Esbjerg Municipality they have solved the problem with Busylight. The busylights are mounted on all computer monitors. When an employee is engaged in a phone conversation the lamp turns red, showing all colleagues that he or she is busy. “Now you can see, when a colleague is busy, and you don’t interrupt. This means better conversations with our citizens and more efficiency as it takes time to get back on track after an interruption”, says Office Manager Joan Neder-Helman Another advantage of the system is that the red lamp stays active 15 seconds after the phone call. That is just enough time to take the necessary notes.

“Now you can see, when a colleague
is busy, and you don’t interrupt.”

Joan Neder-Helman, Office Manager at Esbjerg Municipality

Profile

Customer name: Esbjerg Municipality
Industry: Public Services
Location: Esbjerg, Denmark
Product: Busylight Combi for desk phones

“I’m sure Busylight brings higher efficiency
and a better quality of work.”

Joan Neder-Helman, Office Manager at Esbjerg Municipality

Results

If an employee wants peace to work, he can turn on a blue light. This way everyone knows that the person is concentrated and does not want to be interrupted. “It lets me work in peace and it’s less stressful, when you’re allowed half an hour of uninterrupted work. I’m sure Busylight brings higher efficiency and a better quality of work. My colleagues respect the light and they go somewhere else to talk.” Busylight has created a better work environment in Esbjerg Municipality, but Joan Neder-Helman is convinced that Busylight benefits the citizens as well: “We owe it to the citizens to be 100 per cent concentrated on our work and that’s difficult if you are constantly interrupted. So I’m sure that the Busylight has meant a better service to our citizens,” the manager explains.

Results at Esbjerg Municipality

– Increased productivity
– Better quality of work
– Improved work environment

ministryforeign dk logo

Microsoft 2016 – ‘kuando Busylight helps our employees control their time’

Late in 2015, the two Microsoft divisions in Denmark were ready to move into a brand new office building. The building accommodates 850 employees from Microsoft Denmark and Microsoft Development Center Copenhagen in what Microsoft calls “workplace of the future”, and they all have to work in an open office environment with only 309 seats, but 230 meeting rooms. Thomas Schnegelsberg, Director Microsoft Customer & Partner Experience, had no doubt that they would need a tool to avoid interruptions among the employees in the new environment, and he found a solution. “The reason why Microsoft has deployed Busylight in our new office building is because we are sitting in open office space, and we need to help our employees reduce the interruptions they experience every single day at work. It helps people respect each other’s time.” Thomas Schnegelsberg has no regrets about that decision. “The employees have adapted to the solution in a very positive way because it has given them an opportunity to control their own time and control the way they work”, he explains. Niels Kjelstrup, Senior Product Marketing Manager at Microsoft, is especially excited about the way Busylight contributes to increasing Skype4Business user adaption. “Busylight is an excellent example of a piece of hardware that actually can improve the user adaption of Skype4Business overall because you get a physical thing that shows if you are online or not, so it is easy to see who has logged in. But also when you are receiving calls or instant messages – then you get an alert in Busylight,” he describes.

“When being interrupted it can take up
to 20 minutes to get back into the right
focus’ so Busylight can help us be more
productive in our everyday work.”

Niels Kjelstrup, Senior Product Manager Microsoft

“Good for open plan offices, or the kind
of office where you’re always being interrupted.
You can set your status to Busy, and get everybody
to leave you uninterrupted.”

Ray Fleming, Industry Market Development Manager, Microsoft

ministryforeign dk logo

A question of concentration

Mads Sommer, Head of IT Field Support at MHI Vestas Offshore Wind – a rapidly expanding joint venture between Mitsubishi Heavy Industries Ltd. and Vestas Wind Systems A/S, was annoyed last year when he was interrupted while talking on the phone.

“People are not very good at respecting when you were on the phone making it difficult to concentrate”, he says. Busylight turned out to be the solution. Mads Sommer bought one for himself so that his colleagues would be able to see when he was talking on the phone, was otherwise busy or was green – and available.

At that time, the concern was with the plan to consolidate employees in several locations throughout Denmark and Great Britain –and furthermore, they were going to work in open-plan offices.

The employees from the Health Safety Environment department, who showed concern about the noise level in the new office, discovered Mads Sommer’s ‘shining finger’, as he calls the Busylight.

As such, all of the 400 employees at the headquarter in Denmark was offered and accepted this tool. It works really well, is the feedback from the users

“An open-plan office will naturally be marked by some noise, but it is nice that you can signal if you are busy, especially when in deep concentration when working on a project. The employees embraced the concept and have learned to understand and respect it. It can be difficult to determine if people are on the phone when they are using headsets like we do. I think Busylight is an excellent tool in an office environment such as ours where we use Skype for Business as UC solution”, he explains.

Vestas Offshore Wind has in total 1200 office employees. The concern is one of the world’s largest producers of offshore wind turbines.”

ministryforeign dk logo “We have around 1,000 Busylights installed and expect the overall deployment to be 3,000. Our users really like the Busylight. The sound and visual indicator compliments the headset and it has helped secure headset usage at over 95%. We have the following criteria applied to whether we deploy a Busylight:

1: Users who need a loud indication of an incoming call, so it isn’t missed.

2: Users who have no sound device on their PC.

3: An office where a large number of users work in close proximity, but are not always at their desks.

4: Staff who take calls for specific customer facing numbers. The visual availability indicator is important in this scenario, as only staff showing as available can take calls. Hard of hearing users for whom the visual indication of an incoming call is required.”
John Clayton Principal Officer (IT), Kirklees Council

ministryforeign dk logo “At first our lights were met with skepticism. People didn’t like the idea of a traffic light approach to communication in the office. However, we persevered. Once the working environment adapted to this tool and they understood that it can actually allow them to get time back in the day and minimize interruptions when working on focused matters or perhaps on the phone they loved them. People now tend to take conversations to other areas away from the open office so as to not interrupt those that they can see are ‘busy’. Today we have a broad deployment and widely accepted busy light via skype environment.”

Brigham Milne, Business Leader,
POMT

Lync blaa logo
“The Busylight has been going great! I’ve placed it prominently at the top of my 4′ cubicle wall. Everyone in my cube-corral can see it from wherever they are as well as others walking in. For the most part, everyone has made correct assumptions as to what it is because I’m never bothered when the light is red. I also had a chance to test out the call-incoming function and never even realized how many calls and messages I’d been missing this whole time!”
Alex Khan, (Major Insurance Corporation in Connecticut)

ministryforeign dk logo “Anyone who works from home or has a home office should seriously consider an Omega Busylight from Plenom. I have used the original Alpha Busylight in the past in an office setting, but the Omega is hands down far superior to the original. The bright colors of your status and superior speaker allows for you to see it clearly from across the room and in loud environments. Personally I have mounted my Busylight Omega outside my office door from the ceiling so anyone approaching my home office can see if I’m busy or not. The bright colors make it easy so that even my 3 year old knows what I’m doing. Here at Blue Skies Technology Group, the Omega BusyLight is going to be standard issue for all our employees going forward.”
James Sommers, Senior Cloud Consultant

Casestudies

ministryforeign dk logo

Busylight in global roll-out to 2,400 government officials

In 2013 Ministry of Foreign Affairs Denmark included Busylight in their global roll-out of Microsoft Lync to 2,400 users. The government department saw a need for Busylight’s combination of dedicated ringer and visual presence indication. “We include a Busylight to all employees who choose a headset with their Lync solution. First of all, because the ringing from our PC speakers is too low; and secondly, to ensure that everyone can see when a user is occupied on his or her headset,” says Jess Pilegaard, CIO at Ministry of Foreign Affairs Denmark. “Busylight has improved the user experience in Lync. And it has created awareness of the presence concept. Our employees are now more aware of colleagues’ availability as well as their own status in Lync,” concludes Jess Pilegaard.

“Busylight has improved
the user experience in Lync”

Jess Pilegaard, CIO at Ministry of Foreign Affairs Denmark

Profile

Customer name: Ministry of Foreign Affairs Denmark
Industry: Government
Location: Global offices

ministryforeign dk logo

How Cancer Council Queensland improved the Lync user experience

Cancer Council Queensland employs more than 250 staff and has its head office in Brisbane, Australia. In 2013 they deployed Microsoft Lync Voice in the organisation, and they quickly realised that they had an issue with the PC speakers. “The speakers were too quiet to use for call alert, so we needed a ringer for Lync to ensure our staff wouldn’t miss calls”, says Andrew Gordon, IT Service Delivery & Infrastructure Manager at Cancer Council Queensland. “We could have just gone out and bought external speakers, but we preferred the extra functionality that Kuando Busylight offers.” The combination of call alert (eight different ringtones) and presence displayed in the office made Busylight the most value-adding solution.

“We needed a ringer for Lync to ensure
our staff wouldn’t miss calls.”

Andrew Gordon, IT Manager at Cancer Council Queensland

Profile

Customer name: Cancer Council Queensland
Industry: Public health
Location: Brisbane, Australia

“Busylight has definitely improved the
Lync experience for our users.”

Andrew Gordon, IT Manager at Cancer Council Queensland

Results

As Busylight displays Lync presence, Cancer Council Queensland now has the added value of less interruptions, which is vital on their busy Helpline. “It’s great to have clearly visible Lync presence. We interrupt each other less when on a call, and it’s become easier to approach the right person at the right time”, says Andrew Gordon. Busylight’s flashing on incoming calls has also been a popular addition, as staff often walk around the open-plan offices and need to determine which Lync client is ringing. “Staff have readily adopted the Busylight solution, and it has definitely improved their user experience of Lync”, concludes Andrew Gordon.

Results at Cancer Council Queensland

– Improved Lync user experience
– Staff have clear call alert in Lync
– Less interruptions in the office

Buy on: www.busylight.com

ministryforeign dk logo

Busylight increases productivity at J. Lauritzen

J. Lauritzen, an international shipping company, replaced their desk phones with Microsoft Lync Server 2010 in early 2012. The main office has 200 employees working in open plan offices in groups of 8-10 people. J. Lauritzen wanted to make full use of the presence features of Lync. “We saw the potential of presence in Lync to improve the work environment and increase productivity. We wanted to make ‘presence’ a part of everybody’s mind-set. And it quickly became clear that we had to bring presence out into the physical world”, says Martin Morup, Head of IT at J. Lauritzen. J. Lauritzen decided that all staff should have a Busylight. The light mounted on each monitor now clearly shows whether a colleague is busy or available.

“It quickly became clear that we had to
bring presence out into the physical world.”

Martin Morup, Head of IT at J. Lauritzen

Profile

Customer name: J. Lauritzen
Industry: International shipping
Location: Copenhagen, Denmark
Busylight users: 200+

“Busylight has led to less interruptions
and an increase in productivity.”

Martin Morup, Head of IT at J. Lauritzen

Results

“Busylight is a success in our office. It has taught staff the value of presence. People are now much more aware of their own presence status as well as the status of colleagues,” says Martin Morup and continues: “Busylight has led to less interruptions and an increase in productivity. When people want to work uninterrupted, they can.” Staff at J. Lauritzen have also been happy with the silent call alert flashes of Busylight; either to see their own call or to know which call they are picking up. J. Lauritzen have recently deployed Busylight to their Singapore office as well. Busylight solved the task of unleashing the power of presence at J. Lauritzen. Now they are reaping the benefits.

Results at J. Lauritzen

– Increased productivity
– Putting presence on the agenda
– Less interruptions in the office

Buy on: www.busylight.com

ministryforeign dk logo

Ramboll is reducing interruptions with Busylight

Ramboll, the international engineering, design and consultancy company, implemented busylights in the IT department in 2010. The immediate effect was fewer interruptions and less noise. Lone Harding has tried a variety of solutions to avoid interruptions in her work as an employee of the Service Desk, but none of them really worked. She and her colleagues at Ramboll Service Desk have now got a Busylight on the computer screen that is tied to their desk phone or mobile phone, and lights up automatically when they talk on the phone. “It is definitely the best I’ve tried because it has the wanted effect. It’s easy to see when I’m busy.” She also points out that it is easier to stay concentrated if one of her colleagues still talks to her: “Now I can ignore them because I know they will eventually see the red light,” she says.

“It is definitely the best I’ve tried
because it has the wanted effect.”

Lone Harding, Service Desk employee at Ramboll

Profile

Customer name: Ramboll
Industry: Engineering, design and consultancy
Location: Copenhagen, Denmark
Product: Busylight Combi for desk phones

“If I have work that really needs to get
done, I turn on the blue light.”

Jette Jensen – Team leader at Ramboll

Results

Jette Jensen, team leader at Ramboll, sees the red light as an improvement to the psychological work environment: “When you can see people are on the phone, you avoid having conversations right next to them and you are more careful not to talk too loud. At the same time, people coming into the office with a question or to borrow equipment can quickly see who is available,” says Jette Jensen. In addition to the red light that turns on automatically during a phone conversation, the user can also turn on a blue light, which means they want peace and quiet to concentrate. “If I have work that really needs to get done, or there‘s something I have to immerse myself into, I turn on the blue light – but it doesn’t happen every day,” says Jette Jensen.

Results at Ramboll

– Increased productivity
– Improved psychological work environment
– Less noise in the office

ministryforeign dk logo

Busylight makes municipality more productive

Many will surely recognize the problem with daily interruptions when you work in an open-plan office, which affect productivity and the quality of work. In Esbjerg Municipality they have solved the problem with Busylight. The busylights are mounted on all computer monitors. When an employee is engaged in a phone conversation the lamp turns red, showing all colleagues that he or she is busy. “Now you can see, when a colleague is busy, and you don’t interrupt. This means better conversations with our citizens and more efficiency as it takes time to get back on track after an interruption”, says Office Manager Joan Neder-Helman Another advantage of the system is that the red lamp stays active 15 seconds after the phone call. That is just enough time to take the necessary notes.

“Now you can see, when a colleague
is busy, and you don’t interrupt.”

Joan Neder-Helman, Office Manager at Esbjerg Municipality

Profile

Customer name: Esbjerg Municipality
Industry: Public Services
Location: Esbjerg, Denmark
Product: Busylight Combi for desk phones

“I’m sure Busylight brings higher efficiency
and a better quality of work.”

Joan Neder-Helman, Office Manager at Esbjerg Municipality

Results

If an employee wants peace to work, he can turn on a blue light. This way everyone knows that the person is concentrated and does not want to be interrupted. “It lets me work in peace and it’s less stressful, when you’re allowed half an hour of uninterrupted work. I’m sure Busylight brings higher efficiency and a better quality of work. My colleagues respect the light and they go somewhere else to talk.” Busylight has created a better work environment in Esbjerg Municipality, and Joan Neder-Helman is convinced that Busylight benefits the citizens as well: “We owe it to the citizens to be 100 per cent concentrated on our work and that’s difficult if you are constantly interrupted. So I’m sure that the Busylight has meant a better service to our citizens,” the manager explains.

Results at Esbjerg Municipality

– Increased productivity
– Better quality of work
– Improved work environment

Buy on: www.busylight.com

ministryforeign dk logo

Microsoft 2016 – ‘kuando Busylight helps our employees control their time’

Late in 2015, the two Microsoft divisions in Denmark were ready to move into a brand new office building. The building accommodates 850 employees from Microsoft Denmark and Microsoft Development Center Copenhagen in what Microsoft calls “workplace of the future”, and they all have to work in an open office environment with only 309 seats, but 230 meeting rooms. Thomas Schnegelsberg, Director Microsoft Customer & Partner Experience, had no doubt that they would need a tool to avoid interruptions among the employees in the new environment, and he found a solution. “The reason why Microsoft has deployed Busylight in our new office building is because we are sitting in open office space, and we need to help our employees reduce the interruptions they experience every single day at work. It helps people respect each other’s time.” Thomas Schnegelsberg has no regrets about that decision. “The employees have adapted to the solution in a very positive way because it has given them an opportunity to control their own time and control the way they work”, he explains. Niels Kjelstrup, Senior Product Marketing Manager at Microsoft, is especially excited about the way Busylight contributes to increasing Skype4Business user adaption. “Busylight is an excellent example of a piece of hardware that actually can improve the user adaption of Skype4Business overall because you get a physical thing that shows if you are online or not, so it is easy to see who has logged in. But also when you are receiving calls or instant messages – then you get an alert in Busylight,” he describes.

“When being interrupted it can take up
to 20 minutes to get back into the right
focus’ so Busylight can help us be more
productive in our everyday work.”

Niels Kjelstrup, Senior Product Manager Microsoft

“Good for open plan offices, or the kind
of office where you’re always being interrupted.
You can set your status to Busy, and get everybody
to leave you uninterrupted.”

Ray Fleming, Industry Market Development Manager, Microsoft

ministryforeign dk logo

A question of concentration

Mads Sommer, Head of IT Field Support at MHI Vestas Offshore Wind – a rapidly expanding joint venture between Mitsubishi Heavy Industries Ltd. and Vestas Wind Systems A/S, was annoyed last year when he was interrupted while talking on the phone.

“People are not very good at respecting when you were on the phone making it difficult to concentrate”, he says. Busylight turned out to be the solution. Mads Sommer bought one for himself so that his colleagues would be able to see when he was talking on the phone, was otherwise busy or was green – and available.

At that time, the concern was with the plan to consolidate employees in several locations throughout Denmark and Great Britain –and furthermore, they were going to work in open-plan offices.

The employees from the Health Safety Environment department, who showed concern about the noise level in the new office, discovered Mads Sommer’s ‘shining finger’, as he calls the Busylight.

As such, all of the 400 employees at the headquarter in Denmark was offered and accepted this tool. It works really well, is the feedback from the users

“An open-plan office will naturally be marked by some noise, but it is nice that you can signal if you are busy, especially when in deep concentration when working on a project. The employees embraced the concept and have learned to understand and respect it. It can be difficult to determine if people are on the phone when they are using headsets like we do. I think Busylight is an excellent tool in an office environment such as ours where we use Skype for Business as UC solution”, he explains.

Vestas Offshore Wind has in total 1200 office employees. The concern is one of the world’s largest producers of offshore wind turbines.”

ministryforeign dk logo

“We have around 1,000 Busylights installed and expect the overall deployment to be 3,000. Our users really like the Busylight. The sound and visual indicator compliments the headset and it has helped secure headset usage at over 95%. We have the following criteria applied to whether we deploy a Busylight:

1: Users who need a loud indication of an incoming call, so it isn’t missed.

2: Users who have no sound device on their PC. An office where a large number of users work in close proximity, but are not always at their desks.

3: Staff who take calls for specific customer facing numbers. The visual availability indicator is important in this scenario, as only staff showing as available can take calls. Hard of hearing users for whom the visual indication of an incoming call is required.”
John Clayton Principal Officer (IT), Kirklees Council

ministryforeign dk logo

“At first our lights were met with skepticism. People didn’t like the idea of a traffic light approach to communication in the office. However, we persevered. Once the working environment adapted to this tool and they understood that it can actually allow them to get time back in the day and minimize interruptions when working on focused matters or perhaps on the phone they loved them. People now tend to take conversations to other areas away from the open office so as to not interrupt those that they can see are ‘busy’. Today we have a broad deployment and widely accepted busy light via skype environment.”

Brigham Milne, Business Leader, POMT

Lync blaa logo
“The Busylight has been going great! I’ve placed it prominently at the top of my 4′ cubicle wall. Everyone in my cube-corral can see it from wherever they are as well as others walking in. For the most part, everyone has made correct assumptions as to what it is because I’m never bothered when the light is red. I also had a chance to test out the call-incoming function and never even realized how many calls and messages I’d been missing this whole time!”
Alex Khan, (Major Insurance Corporation in Connecticut)

blue skies logo
“Anyone who works from home or has a home office should seriously consider an Omega Busylight from Plenom. I have used the original Alpha Busylight in the past in an office setting, but the Omega is hands down far superior to the original. The bright colors of your status and superior speaker allows for you to see it clearly from across the room and in loud environments. Personally I have mounted my Busylight Omega outside my office door from the ceiling so anyone approaching my home office can see if I’m busy or not. The bright colors make it easy so that even my 3 year old knows what I’m doing. Here at Blue Skies Technology Group, the Omega BusyLight is going to be standard issue for all our employees going forward.”
James Sommers, Senior Cloud Consultant

Customer reviews

ministryforeign dk logo

“Since some court appearances now happen by phone, we had a significant problem with attorney calls being disturbed or interrupted by people knocking on attorney office doors. It’s just not possible to ask a judge to wait while a door is answered. BusyLights with Skype for Business have allowed me to completely eliminate this problem.”

Lang & Klain, PC, Daniel T. Drake | Firm Administrator

ministryforeign dk logo

“15 percent of employees cite distraction by colleagues as a drain on productivity. Busylight is a solution for that”.

Microsoft Lync, Microsoft Lync Team on Twitter

ministryforeign dk logo

“Like the McDonald’s jingle, “I’m lovin’ it!” I haven’t missed one call or IM yet since I’ve had Busylight.”

BP, Jeff McCormick, BP

ministryforeign dk logo

“A great device for someone who misses Lync calls and doesn’t like being interrupted when in a call.”

Modality Systems Link

Modality Systems, Tom Arbuthnot

ministryforeign dk logo

“It was easy to get started with Busylight, and we saw an effect immediately.”

Nykredit, Hans Gaarn Svendsen, Work Environment Director

ministryforeign dk logo

“The first commercially packaged product to provide physical presence light and ringer.”

Read review here

Landis Computer, Matt Landis, (Microsoft MVP)

ministryforeign dk logo

”Efficiency is not about working harder – it is about working smarter. That is why I see Busylight as a powerful tool to getting more work done at the office.”

PEP Worldwide, Michael Kongsted, CEO Scandinavia

ministryforeign dk logo

“Interruptions are a major issue in many open plan offices. Coworkers need to agree on guidelines that clarify when it is okay to interrupt each other. Busylight can support this process.”

COWI, Gitte Arnbjerg, Head of Section

ministryforeign dk logo

“We have created a better work environment with Busylight. And we save valuable minutes every day.”

Esbjerg Kommune, Jørgen Bruun, Head of Public Services, Esbjerg Municipality

ministryforeign dk logo

“The way we have transitioned to Skype for Business would not have been possible without the Busylights – and we have saved money and space.”

Extrinsica Global Limited, Sam Smith | Cloud Solutions Engineer

Sounds like something
for your company?

Order Busylights today – find your reseller / distributor

Where to buy
Test sample

Sounds like something
for your company?

Order Busylights today – find your reseller / distributor

Where to buy
Order a test sample

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Kuando busylight Hexagon logo

Plenom is a danish design and engineering company manufacturing kuando solutions to help employees working in open plan offices. We have invented the Busylight in 2003, sold globally since 2006, and we are manufacturing acoustic sound panels for noise reduction.
Our sister-company, Globe Systems A/S, is an award winning headset specialist and reseller in Northern Europe, established in 1999.