Reduce stress with kuando

Intelligent Presence

Lost time often makes employees try to work faster.

It results in a higher level of stress, frustration, workload, effort, pressure and errors.

And that is not the only cost your company may suffer from interruptions.

Read more below

TEST SAMPLE

What does the research show about interruptions?

And how can we prevent them?

Have you been interrupted while focused on an important task? Disrupting the flow of work can be frustrating, causing you to have a more difficult time getting back to it.

While we've all felt the loss of concentration, research shows there's more at stake than a few lost minutes.

Wasted time

Working in an office environment can come with a variety of interruptions and distractions. Researchers at the University of California, Irvine, found that on an average workday, an office employee can be interrupted every three minutes and five seconds. Once an interruption occurs, it can take up to 23 minutes and 15 seconds for employees to get back on track, even if it was less than a minute!

If occurring frequently enough, interruptions can cause you to stay late to make up for the time lost.

Working Faster to Compensate

Trying to make up for lost time can cause more problems than solve.

Gloria Mark, professor and member of the Department of Informatics at UC Irvine, found that employees who have shifted focus off a project will try to raise their work pace to make up for the lost time.

While it may seem to be a good idea, trying to compensate for time lost can result in more errors from higher levels of stress and frustration.

Lack of Quality

While losing time on assignments is the main result of interruptions, frequent disruptions can also decrease the quality of work produced.

A study conducted on college students compared the quality and accuracy of the work produced after the students were distracted.

The students who were interrupted for 2.8 seconds made twice as many errors in comparison to those who were not. When interrupted for 4.4 seconds, their error rates tripled.

Eliminate unnecessary interruptions with kuando Busylight!

The Busylight is a presence device that displays your status in real-time, informing surrounding employees of your status before they approach you. A simple color-code system indicates if the user is available, busy, in a call, or focused on an important task. Thus, eliminate potential distracting before they can occur.

Having a mutual code of conduct between employees and management is the solution to unnecessary interruptions or distractions. An easy and effective way to communicate the presence guidelines is by displaying Busylight Zone signs through the office space. This ensures anyone entering the office space understands the Busylight etiquette and acts accordingly.

By coupling the Busylight presence system with the designated Busylight Zone signs, the overall office productively is likely to increase as well as a decrease in overdue assignments.

With fewer interruptions, the workplace can become more relaxed and focused rather than frantic and irritable. When employees feel less stressed, they are more likely to be productive and have the drive to go above and beyond.

Create the ideal workplace, with kuando Busylight's presence display system.

Ready to get started?

Fill out a sample request form and try out a Busylight risk-free. Just remember that testing a single Busylight will not show the full potential of having the entire team outfitted with the Busylight solution. To maximize your Busylight experience, a larger rollout is usually required, so all users are involved and follow the code of conduct. You can also find an authorized reseller/distributor of our products in your country here.

TEST SAMPLE

Source:
https://news.gallup.com/businessjournal/23146/too-many-interruptions-work.aspx#1
http://psycnet.apa.org/record/2013-00033-001
https://www.ics.uci.edu/~gmark/chi08-mark.pdf

Prevent office interruptions

Why an intelligent presence office environment is so important and valuable

Communication between colleagues in the workplace is critical. Interruptions are frustrating and non-productive which is why a presence indicator is needed to regulate the flow of communication and improve collaboration in the office.

As more and more companies shift to open offices and headset usage increases, the presence concept has become a crucial piece of the Unified Communication solution. It’s a proven concept that gives employees the ability to visually know when the time is right to approach others in the office. And, when utilized correctly it yields big benefits.

It’s important to make a successful presence aware environment which is easy to do with the Busylight and kuandoBOX.

Make it Reliable – always

The most common reason presence is unreliable is because of a lack of integration between Desk Phones and Skype4B. This is easily resolved by adding the kuandoBOX which connects to the phone & computer and updates users’ “presence status” when talking on the desk phone.

• If presence is 100% reliable. People will use it.
• If not – they won’t.“

Make it Visible – anywhere

The workplace is where employees frequently interact and it needs to be managed intelligently so users are not constantly interrupted. By making presence visible in the workplace you can create an environment more conducive for effective collaboration. The kuando Busylight physically lights up users’ presence status and makes it visible in the open office allowing work colleagues to avoid interrupting one another.

• If presence is 100% visible. People can use it.
• If not – they can’t.“

kuandoBOX and Busylight facilitates a presence environment that is built for success.

Always reliable - Visible anywhere -  intelligent presence
That is real-time status and it just makes the office life easier!

kuando Present office interruptions open-plan offices

Reliable presence

Integrating Desk Phones and Mobile Phones with Skype4B delivers reliable presence

A huge challenge facing Facility and HR/Workplace departments is the lack of integration with desk phones and Skype4B presence.

This lack of integration causes the Presence value to suffer for the user and the company.
As we know, the ‘Modern Workplace’ is the new way of working. In this environment the Presence concept is essential. It is a powerful, fast-growing collaboration tool that is being adopted by thousands of companies moving to unified communications. When used properly the Presence concept can yield significant benefits for your business.

Despite the obvious benefits of establishing a Presence aware environment, many companies still struggle to make employees recognize and use presence productively. This occurs often because users ignore presence when it’s unreliable and inaccurate. This is typically caused by a lack of integration between PBX desk phones, mobile phone and Skype for Business/Lync. The good news is that there’s an easy fix.

Here’s how to integrate Desk Phones with Skype4B Presence

The kuandoBOX is a simple solution that connects to the phone & computer and then updates users’ “presence status” when they are talking on their desk phone. It’s that simple!

Here’s how to integrate Mobile Phones with Skype4B Presence

Mobile Presence is an app, which syncronizes your Mobile Phone to your ‘Skype® for Business’ status. You can try it out for 30 days, read more here.

Now Presence will be reliable and trusted!”

illustration of a man on a desktop with skype for business Intelligence presence

Case stories

1000’s of companies in more than 50 countries are using kuando Busylight

Delta, CreditSuisse, Deloitte, Ramoell and Microsoft logo
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Tips&Tricks

How to test a Busylight
Successfully

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Plenom is a danish design and engineering company manufacturing kuando solutions to help employees working in open plan offices. We have invented the Busylight in 2003, sold globally since 2006, and we are manufacturing acoustic sound panels for noise reduction.
Our sister-company, Globe Systems A/S, is an award winning headset specialist and reseller in Northern Europe, established in 1999.