The employees suffered under inappropriate interruptions, increased noise and missed calls, leaving IT-MAN with massive IT support. Read on to see, how their everyday hero IT-MAN took action and restored a good working and communication environment.
Let the testing begin!
Users will be….
aware when a colleague is not available
able to save time by not walking over to colleagues who are busy
able to keep their concentration while working on difficult tasks when not being interrupted
able to reach their deadlines in time when not being disrupted
Reduce IT support cost
No requirement for IT to manage and support different audio configurations when using a kuando Busylight’s non-audio-registred ringer function for receiving alert on incoming calls
Increase Softphone usage
By bringing presence physically into the office you create awareness of the Softphone concept and increase your chances of high user adoption
By using the Busylights ringer function, users will always be notified when receiving incoming Calls or IMs. By making the softphone solution reliable both users, colleagues and customers will rely on using it as a communication tool
Facts about the Busylight Ringer
Software can be mass deployed and with Group policy settings can be customized to suit the need
8 different ringtones so users can choose their own and then hear from a distance if their phone is ringing
Only makes sounds on incoming calls or IMs (not detected as an audio device)
Flashes on incoming calls – making it possible to mute the Busylight if required without missing calls. The flash also makes it possible to see a call from a distance
Missed call/pending IM notification – a blue flash every 5 seconds tells the user that someone has tried to reach him/her
With a reliable call alert, you will close the gap from desk phones to Softphones