Users ignore presence because it’s unreliable
A huge challenge facing Facility and HR/Workplace departments is the lack of integration with desk phones and Skype4B presence.
This lack of integration causes the Presence value to suffer for the user and the company
As we know, activity-based, collaborative workspaces are the new way of working, so the Presence concept is essential. It is a powerful, fast growing collaboration tool that is being adopted by thousands of companies moving to unified communications – and when used correctly it yields big benefits.
However, a huge number of companies still struggle to make employees recognize and use presence productively because users ignore presence when it’s unreliable and inaccurate. This is typically caused by a lack of integration between PBX desk phones and Skype for Business/Lync. The good news is that there’s an easy fix.
Here’s how to integrate Desk Phones with Skype4B Presence
The KuandoBOX is a simple solution that connects to the phone & computer and then updates users’ “presence status” when they are talking on their desk phone. It’s that simple!
Now Presence will be reliable and trusted!”
Don’t be at risk!
Communications are crucial to business success!