Does my Busylight render me vulnerable to log4j threats?
There is no logging facility or any Java inside of the UC Busylight. Our Premium software also has no Java.
Which plugin am I missing to run 3CX Phone for Windows properly with the Busylight?
You need to edit the file named "3CXWin8Phone.user.config", adding the name of your DLL to the following entry Located at: C:\ProgramData\3CXPhone for Windows\PhoneApp\3CXWin8Phone.user.config This line needs to be present for our software to be loaded: <add key="CRMPlugin" value="CallTriggerCmdPlugin,DotNetScriptPlugin,BusylightPlugin" /> The 3CXPhone logs located at "%AppData%\3CXPhone for Windows\Logs" will tell you what addins are being loaded. Please
Can I use my Busylight with Google?
Yes, but only for your Google Calendar. Naturally we want to extend compatibility to Google Meet, but that is not possible for now since the API for Google Meet either isn't available or sufficient.
Why does the 'Register MS Teams as default Chat App' prompt keep persisting?
If you're having issues with the 'Register MS Teams as default IM provider' prompt persistently closing your kuando busylight software, and inhibiting you from using your busylight product as you desire, it might be because your Office is faulty. You should go ahead and use the Office Repair Tool and run a 'Reset'. Here's how
Why isn't my Busylight receiving alerts for call queues from Microsoft Teams?
We've added a new feature for this in our software for Microsoft Teams (version 2.X.X and above). Enable it by doing the following: Go to your System Tray and right-click the kuando Busylight for MS Teams. Press Notifications. Press Alert for Call Queues.
Is the Busylight compatible with Cisco WebEx?
Yes. Cisco WebEx is now a supported Premium Busylight software for Windows. Find it here.
Will the kuando Busylight work with the softphone I use?
There is a broad selection of Premium Busylight software to choose from, find the one(s) you need by clicking here. You could be in a situation where our Premium Busylight software isn't what you're looking for, but chances are the software you need has been developed by a 3rd party. Check out all the Busylight compatible