There are some common reasons why your Busylight with Cisco Jabber is faulty. It's very important that you reboot your computer after installing the Busylight software for Cisco Jabber, so that the Busylight plug-in get loaded on start-up. Make sure to close all other Busylight software than the Cisco Jabber software. If you're running another
Busylight UC for Cisco Jabber requires .Net 4. Not every Windows has this preinstalled. If you don’t have it installed, download .Net 4.6.1 here. When you know you are running the correct version of .Net 4 but still having problems, please try a repair of .Net 4.x. Still no luck: please contact us via the contact form or write
If you just did an install of Busylight for Cisco Jabber it is likely you will have to exit Cisco Jabber and Busylight completely and then try to relaunch both again.
Combinations of MS Teams, Cisco Jabber, Webex along with any other softphone that make use of the UCOfficeIntegration, aren't viable currently.