First FAQ Category.

No presence light after update to New MS Teams

2023-10-24T13:22:23+01:00October 24th, 2023|

Occasionally we are seeing issues with the configuration of the presence integration between new Teams (v2) and Outlook. This is affecting the functionality of the Busylight for Teams software. IT usually appears when users are changing from old Teams (v1) to new Teams (v2). Users who switch to new Teams from an earlier state should

Is kuando Busylight compatible with Microsoft Teams?

2021-04-16T12:46:48+01:00October 16th, 2020|

Yes. Our newest release for the Microsoft Teams integration is compatible with both Call Events and Presence, but if you're running an earlier version of our Teams software, you're going to need a work-around for Call Events. (incoming calls, outgoing calls and IM) It requires a Plantronics headset and the PlantronicsHUB to work. Here's a