On software version 2.0+ we are using DebugView from Microsoft to log software issues. Please ensure that DebugView is running when you start the Busylight/ KuandoBOX application to log the start-up sequence as well.

  1. Download DebugView by clicking here
  2. Close Busylight software
  3. Start DebugView
  4. Start Busylight software
  5. Reproduce the issue you're experiencing
  6. Close Busylight again
  7. Save the log file