kuando Busylight UC

FAQ’s General

Frequently Asked Questions – FAQ’s General

Yes, on software version 2.0+ you can customize Busylight via Registry Keys. This way you can mix the RGB colours (Red/Green/Blue) to create your own color scheme (see documentation).

No, sorry. Busylight does not connect as an audio device to avoid conflicts with other audio devices. The ringtones are built into the device and cannot be modified.

Yes, but only for Skype for Business on Mac, otherwise we have a manual color changer application. Get Mac software here.

No, Busylight is not compatible with the Microsoft Lync Attendant Console.

Yes, Busylight is compatible with Skype for Business, but not the free version of Skype (for consumers).

Yes, Busylight is compatible with Cisco Jabber version 11 and above.

Yes. Busylight is compatible with Microsoft Teams, but only in regards to your Presence state. The Microsoft API isn’t, as of yet, updated for Call Events.
(incoming calls, outgoing calls and IM)

However – we do have a workaround for this feature. It requires a Plantronics headset and the PlantronicsHUB to work.

Here’s a guide on how set it up: MS Teams Call Events Workaround

Yes, if you register your software, we will inform you of updates that you can download free of charge.

This warning is the result of a unique law passed in California in 1986 called “Proposition 65.” Proposition 65 requires a warning to be included with any product sold in California that may contain any of the 900-plus chemicals that State of California regulators (as opposed to federal and other state regulators) consider harmful. As explained below, failure to provide a warning can result in significant costs and penalties in California.

The kuando Busylight is safe to use as instructed. A Proposition 65 warning is a notification that a product may include a substance on California’s Proposition 65 list. The list is broad, subject to change, and contains substances that are found in products, sold and purchased in California, that are used or consumed in everyday living. For example, warnings have been required for coffee, vinegar, and fish, in addition to many other commonly-used products.

General System Requirements

Busylight UC Software

The Busylight software comes in several editions – called kuando Premium software. Each kuando Premium software is targeted at a specific UC Platform like Microsoft Skype for Business, Microsoft Teams, Cisco Jabber, RingCentral, Avaya ect.
Please ensure you get the release that matches your UC Platform.
Diskusage: 20Mb
RAM: 256Mb

  • Compatible softphone client are continuously being added. Please see list here
  • kuando Premium Software are available for Windows XP SP3 to Windows 10, 32 and 64-bit systems
  • Selected kuando Premium Software are available for MacOS. Please check list here
World map with cirkel
Kuando busylight Hexagon logo

Plenom is a danish design and engineering company manufacturing kuando solutions to help employees working in open plan offices. We have invented the Busylight in 2003, sold globally since 2006, and we are manufacturing acoustic sound panels for noise reduction.
Our sister-company, Globe Systems A/S, is an award winning headset specialist and reseller in Northern Europe, established in 1999.