3rd party Software

Communi5 has now made software available to integrate it with kuando Busylight.

You might be attracted to its light, however, the Busylight is more than a presence indicator: it is an efficiency tool, a money- and timesaver, a quality-heightener, a staff-retainer and customer-keeper. Thus, kuando Busylight is a natural addition to the Voice Application Server, giving it more value.

Communi5 Busylight

Make your status visible – with kuando Busylight

Kuando Busylight is used to visualize your Communi5 UC status in your office and home environment. DesktopControl and DesktopOperator 7.1 and later support Kuando products by setting the color according to your call status, the status of rich presence and the status of the agent in the call center.

Busylight Color guide:


Home Office
Agent-Logged out


Incoming call
Be Right Back
Out of Office