3rd party Software
Miralix has now made software available to integrate it's ContactCenter software with kuando Busylight.
You might be attracted to its light, however, the Busylight is more than a presence indicator: it is an efficiency tool, a money- and timesaver, a quality-heightener, a staff-retainer and customer-keeper. Thus, kuando Busylight is a natural addition to Miralix' ContactCenter software, giving it more value.
Would you like to know, if you are interrupting something?
You can now with the kuando Busylight. This tool is a status indicator to help employees save time and work more efficiently. Its light shows your colleagues if you are available for a conversation, busy on the phone or simply unavailable.
kuando Busylight uses plug and play installation: It automatically connects with the ContactCenter’s status and immediately after you will be able to work without unnecessary disturbances from your colleagues.
Busylight Color guide:
Busy/Busy in a call
Do not disturb
Software for Miralix ContactCenter software developed by Miraculix
Plenom is only responsible for the hardware. Please contact the software provider, if you have any questions about the software, possible license fee and support.
No license fee
Plug n play
Find the info on Miralix Busylight