Miralix

3rd party Software

Miraculix logo

Miralix has now made software available to integrate it’s ContactCenter software with kuando Busylight.

You might be attracted to its light, however, the Busylight is more than a presence indicator: it is an efficiency tool, a money- and timesaver, a quality-heightener, a staff-retainer and customer-keeper. Thus, kuando Busylight is a natural addition to Miralix’ ContactCenter software, giving it more value.

Miralix Busylight

Would you like to know, if you are interrupting something?

You can now with the kuando Busylight. This tool is a status indicator to help employees save time and work more efficiently. Its light shows your colleagues if you are available for a conversation, busy on the phone or simply unavailable.

kuando Busylight uses plug and play installation: It automatically connects with the ContactCenter’s status and immediately after you will be able to work without unnecessary disturbances from your colleagues.

Busylight Color guide:

green

Available

– Green

red

Busy/Busy in a call

– Red

blue

Incoming call

– Blue

purple

Do not disturb

– Purple

yellow

Away

– Yellow

Neutral busylight

Inactive/unavailable

– Gray

Software for Miralix ContactCenter software developed by Miraculix

Plenom is only responsible for the hardware. Please contact the software provider, if you have any questions about the software, possible license fee and support.

Software guide:

No license fee

Plug n play

Contact info:

Find the info on Miralix Busylight