Mitel Phone Manager

3rd party Software

Mitel Phone Manager Xarios

Mitel MiVoice Office 250 now supports kuando Busylight through Mitel Phone Manager.

You might be attracted to its light, however, the Busylight is more than a presence indicator: it is an efficiency tool, a money- and timesaver, a quality-heightener, a staff-retainer and customer-keeper. Thus, kuando Busylight is a natural addition to MiVoice Office 250, giving it more value.

Mitel Phone Manager Busylight

The Kuando Busylight automatically connects with the already existing presence profile features of Mitel Phone Manager, indicating to co-workers the users current status.

As well as displaying current status, the Busylight can be used to indicate to users if they have any notifications for missed calls, chats or voicemails. With the notification setting enabled, the Busylight will still show status but will also pulse to show users they have a notification waiting for them at their desk.

Busylight Color guide:

green

Available

– Green

red

Busy in a call

– Red

pulsing-black-and-red

Incoming call

– Pulsing red

blue

Do not disturb

– Blue

yellow

Wrap-up state

– Yellow

Screenshot:

Software for MiVoice Office 250 developed by Xarios Technologies

Plenom is only responsible for the hardware. Busylight support is provided in Professional & Team Leader versions of the Mitel Phone Manager product. Please contact the software provider, if you have any questions about the software, possible license fee and support.

Software guide:

No license fee

Plug n play:

Simply plug the Kuando Busylight’s USB cable into the PC and let Mitel Phone Manager do the rest, no additional drivers or software is required. Busylight can be synced with extension or agent status. Currently only support for status is provided, no audible alerts through Busylight are supported.

Contact info: