Premium Software

Twilio

Twilio kuando Busylight

kuando Busylight Premium UC software is made by Plenom for Twilio to improve the contact center environment and make office life easier.

Twilio is made better with kuando Busylight

kuando Busylight is a presence system designed to eliminate distractions while keeping you focused on work and stress-free. The simple but effective productivity device displays your presence status in real-time while the built-in speaker signals for assistance from supervisors, making it a natural addition to Twilio on Windows.

Busylight colors for Twilio

Presence benefits:

  • Eliminate office interruptions due to the visible presence light
  • Stay focused and work concentrated without disturbances
  • Reduce contact center noise due to the visible reminder of agents in calls
  • Increase UC adoption with the visible indicator of presence and calls
  • Higher efficiency and customer retention due to timely completed calls and tasks
  • Better collaboration and teamwork due to less interruptions
  • Reduce stress and sick days with a better work environment
  • Lower IT support with standardized and 100% reliable ringer