3rd party Software
xCALLY has now made software available to integrate it with kuando Busylight.
You might be attracted to its light, however, the Busylight is more than a presence indicator: it is an efficiency tool, a money- and timesaver, a quality-heightener, a staff-retainer and customer-keeper. Thus, kuando Busylight is a natural addition to xCALLY, giving it more value.
xCALLY, complete multichannel solution based on Asterisk for Inbound, Outbound and Blended Contact Centers, provides the interoperability between the xCALLY Agent Phone bar and the Busylight.
The Busylight colours indicates:
- the Agent status (Ready, on Pause, Talking)
- the Incoming Call/Phone ringing
- XCALLY Motion or Shuttle
- XCALLY Phonebar
Busylight Color guide:
On the phone
– Pulsing red
Software for xCALLY
Plenom is only responsible for the hardware. Please contact the software provider, if you have any questions about the software, possible license fee and support.
No license fee
Plug n play
Find the info on xCALLY Busylight