3rd party Software
Ziwo Cloud Call Center has now made software available to integrate it with kuando Busylight.
You might be attracted to its light, however, the Busylight is more than a presence indicator: it is an efficiency tool, a money- and timesaver, a quality-heightener, a staff-retainer and customer-keeper. Thus, kuando Busylight is a natural addition to Ziwo, giving it more value.
Ziwo Busylight is a result of integration between Ziwo Cloud Call Center with kuando Busylight. This Plug n Play solution is preconfigured in the application, so the user can get started simply by logging in.
Challenge: Call Center Supervisor, Looking for a solution to fix chaos because of unhappy agents.
Solution: ZIWO Busylight is the perfect tool that provides agent status in a flash thereby improving agent productivity and creating a happier work environment.
Busylight Color guide:
- Dark Orange
In a meeting
On a break
- Light orange
Software for Ziwo developed by Aswat Telecom
Plenom is only responsible for the hardware. Please contact the software provider, if you have any questions about the software, possible license fee and support.
No license fee
Plug n play
Find the info on Ziwo Busylight