Zylinc

3rd party Software

zylinc logo

Zylinc has now made software available to integrate it with kuando Busylight.

You might be attracted to its light, however, the Busylight is more than a presence indicator: it is an efficiency tool, a money- and timesaver, a quality-heightener, a staff-retainer and customer-keeper. Thus, kuando Busylight is a natural addition to Zylinc, giving it more value.

Zylinc Busylight

Kuando Busylight is a natural addition to Zylinc Attendant Console, Contact Center, and Service Center.  Reflecting agents’ status for everyone in the office to see, whether a colleague is available for a conversation, busy on the phone or simply unavailable.

The Kuando Busylight automatically connects with the existing presence profile features of ZyDesk, indicating agents’ current status.

Busylight Color guide:

green

Available

– Green

red

Busy

– Red

dark-orange

Standby

– Dark Orange

yellow

In wrapup

– Yellow

Neutral busylight

Inactive/unavailable

– Gray

Screenshot:

Zylinc screenshot

Software for Zylinc

Plenom is only responsible for the hardware. Please contact the software provider, if you have any questions about the software, possible license fee and support.

Software guide:

No license fee

Plug n play

Contact info:

Find the info on Zylinc Busylight