Zylinc has now made software available to integrate it with kuando Busylight.

You might be attracted to its light, however, the Busylight is more than a presence indicator: it is an efficiency tool, a money- and timesaver, a quality-heightener, a staff-retainer and customer-keeper. Thus, kuando Busylight is a natural addition to Zylinc, giving it more value.

Kuando Busylight is a natural addition to Zylinc Attendant Console, Contact Center, and Service Center.  Reflecting agents’ status for everyone in the office to see, whether a colleague is available for a conversation, busy on the phone or simply unavailable.

The Kuando Busylight automatically connects with the existing presence profile features of ZyDesk, indicating agents’ current status.